FAQ - Frequently Asked Questions

HOW DOES PERSONALIZATION WORK?

Simply upload your photo during checkout, enter the name you want on the product, and we handle the rest. Our design team ensures every product looks stunning before it goes to print.

HOW LONG DOES IT TAKE?

Production takes 2-5 business days. Shipping within the USA takes 3-5 additional business days. Total: 5-10 business days from order to doorstep.

WHAT PHOTO SHOULD I USE?

Use a clear, high-resolution photo with good lighting. Front-facing photos work best. We accept JPG, PNG formats.

CAN I SEE A PREVIEW BEFORE IT SHIPS?

Yes! We will send you a digital proof within 24 hours of placing your order for approval before printing.

DO YOU OFFER FREE SHIPPING?

Yes! Free Standard Shipping on all US orders over $50.

WHAT IS YOUR RETURN POLICY?

Since every product is custom-made just for you, we cannot accept returns for incorrect size or design choices. However, if your product arrives damaged or defective, we will replace it at no cost. Your satisfaction is our #1 priority — 100% Happiness Guarantee.

DO YOU SHIP INTERNATIONALLY?

Yes! We ship worldwide. International orders typically take 10-20 business days.

WHAT SIZES ARE AVAILABLE?

Blankets: 50x60 inches and 60x80 inches

Towels: 30x60 inches

Pillows: 18x18 inches

Posters: 12x18, 18x24, 24x36 inches

STILL HAVE QUESTIONS?

Email us at agguelito@gmail.com and we'll respond within 24 hours!